Surcharging & dual pricing

Pass card fees to customers, the compliant way

Surcharging, dual pricing and cash discounts can cut your processing costs to nearly zero. Done wrong, they bring card brand fines and state penalties. Here is how each one works and the rules for doing it right.

  • 3%

    Surcharge cap

    Visa limit on credit card surcharges, or your cost if lower.

  • No cap

    Dual pricing & cash discount

    No percentage limit. You set the gap between cash and card prices.

  • 0%

    Surcharge on debit

    Never surcharge debit or prepaid cards, even when run as credit.

  • 30 days

    Notice to surcharge

    Tell your processor and Mastercard before you start.

Three ways to do it

Surcharging, dual pricing and cash discount

All three shift card costs to the customers who pay by card. They follow different rules, so pick the one that fits your state and your customers.

Surcharging

A separate fee added when a customer pays with a credit card.

Your posted price stays the same. Credit card payments get a fee line on the receipt.

  • Credit cards only, never debit or prepaid
  • Capped at your cost of acceptance, and no more than 3% for Visa
  • Signs at the entrance and checkout, plus a receipt line
  • Not allowed in some states

Dual pricing

Every item shows two prices: one for cash, one for card.

The customer sees both prices up front and pays the one that matches how they pay.

  • No percentage cap: you set the gap between the cash and card price
  • Both prices shown side by side everywhere prices appear
  • The register charges exactly the price shown
  • No separate card fee on the receipt
  • Same method on every price in the store or on the menu

Cash discount

Prices are set at the card price, and cash payers get a discount.

The posted price is the card price. Paying cash lowers the total at checkout.

  • No percentage cap on the cash discount
  • The posted price must be the card price
  • The discount appears only on cash sales
  • A card fee added on top is a surcharge, not a discount
  • Same method on every price in the store or on the menu
Surcharging

Six rules for compliant surcharging

These come from the Visa and Mastercard rules plus state law. Miss one and you risk fines from the card brands.

  1. 1

    Check your state

    Connecticut, Massachusetts and Maine ban surcharges, and several states cap or restrict them. See the state table below.

  2. 2

    Credit cards only

    Never surcharge debit or prepaid cards, even when a debit card is run as credit. Your terminal should detect the card type automatically.

  3. 3

    Stay under the cap

    Visa caps surcharges at the lesser of your cost of acceptance or 3%. Mastercard allows up to 4%, but no more than your cost. In practice, 3% or your actual cost, whichever is lower.

  4. 4

    Give 30 days’ notice

    Notify your processor at least 30 days before you start. Mastercard also asks for 30 days’ notice through its online form. PayVault handles these notices for you.

  5. 5

    Post clear signs

    Disclose the surcharge at the store entrance and at checkout. Online, show it before the customer submits payment.

  6. 6

    Show it on the receipt

    The surcharge must appear as its own line, with the dollar amount, on every receipt.

Dual pricing and cash discount

Five rules for dual pricing and cash discounts

Unlike surcharges, these programs have no percentage cap and work in states that ban surcharges, as long as the prices customers see are the prices they pay.

  1. 1

    Use one method on every price

    Pick dual pricing or cash discount and apply it to every price in the store, on every menu, shelf tag, pump and website. Mixing methods, such as two prices on one sign and a card fee on another, is not compliant.

  2. 2

    Show both prices everywhere

    Menus, shelf tags, your website and online ordering all need the cash price and the card price side by side.

  3. 3

    Charge what you show

    The register must charge exactly the advertised price for the way the customer pays.

  4. 4

    No card fee lines

    A separate "non-cash adjustment" or "service fee" that only applies to cards is treated as a surcharge, with all of its rules and caps.

  5. 5

    For cash discounts, post the card price

    The price on the tag must be the card price. A lower posted price plus a fee at the register counts as a surcharge.

Real-world examples

Two compliant ways to post a price, and one that is not

Whichever method you choose, every price in the store, on the menu and online must follow it.

Gas stations have posted two prices for decades. The same principles apply to any business.

Compliant

Dual pricing: both prices, customer chooses

Regular unleaded

Cash3.299
Card3.399

Both prices shown with equal prominence on the street sign, every pump and inside. The customer is charged exactly the price for how they pay.

Compliant

Cash discount: card price posted, cash pays less

Regular unleaded

Price3.399

Pay cash, save 10¢ a gallon

The posted price is the higher card price. Paying cash takes 10¢ a gallon off. Card customers pay exactly what the sign says.

Not compliant

Low price posted, card fee added at the pump

Regular unleaded

Price3.299

+ 10¢ a gallon for cards

A surcharge in disguise. It breaks the debit ban and disclosure rules and is illegal in states that ban surcharges.

Prices are illustrations using a 3% difference. Dual pricing and cash discounts have no percentage cap, so you set the gap between cash and card prices.

The most common mistake: calling a card-only fee a "non-cash adjustment" or "service fee." If it is added only when a customer pays by card, the card brands treat it as a surcharge, with the 3% cap, the debit ban and every disclosure rule.

What it costs to get it wrong

Fines start at $1,000 with Visa and $5,000 with Mastercard

Both can exceed $100,000 if the problem remains unfixed. The card brands assess these fines against your processor, which usually passes them to you, and Visa's steps add up month after month.

Visa
First notice of a violationPlus a request for a written plan to fix it$1,000
Response or fix deadline missed$25,000
30 days after the response was due$50,000
60 days$75,000
90 daysRunning total: $251,000$100,000
120 days$125,000
150 days$150,000
Every month after thatOn top of the previous month, until fixed+$25,000
Mastercard
First violationMastercard Rules allow up to $20,000$5,000
Second violation within 12 monthsUp to $30,000
Third violation within 12 monthsUp to $60,000
Fourth and each one afterPlus per-transaction assessments while it continuesUp to $100,000 each

Repeat amounts are Mastercard's published maximums for violations customers can see. Counts reset on a rolling 12 months.

On top of card brand fines, customers can demand refunds, states can add their own penalties, and repeated problems can get your merchant account closed. Set it up correctly once and none of this applies.

State rules

States with special surcharge rules

Most states follow the card brand rules above. These states ban, cap or restrict surcharges; the caps below apply to surcharges only, not to dual pricing or cash discounts. Last reviewed November 4, 2026; laws change, so confirm with your state attorney general before you start.

StateSurcharges
Connecticut

Surcharges prohibited. Cash discounts allowed when the listed price is the card price.

Banned
Massachusetts

Surcharges prohibited. Cash discounts allowed.

Banned
Maine

Surcharges prohibited on credit and debit cards. Discounts from the regular price are allowed.

Banned
Puerto Rico

Listed by Visa as prohibiting surcharges.

Banned
Colorado

Surcharges up to 2% or your processing cost, with required sign wording and a separate receipt line. Cash discounts are not capped.

Capped
Oklahoma

Allowed since November 1, 2025, up to the lesser of 2% or your cost. Credit cards only.

Capped
New Jersey

Up to your actual processing cost, credit only, with signs at entry and checkout.

Capped
New York

Up to your cost. You must post the total card price, not just a sign about a fee.

Capped
Minnesota

Up to 5%, with a verbal notice at the sale and a posted sign.

Capped
California

An older surcharge ban remains in the code and its enforceability has been litigated. Get advice before surcharging.

Unsettled

What is changing in 2026

The Visa and Mastercard settlement is coming, but it is not final yet

On June 9, 2026, a federal judge gave preliminary approval to a settlement covering about 12 million merchants. If it becomes final, merchants gain more room to surcharge or discount by card type, the right to decline some premium and commercial cards, and lower credit interchange rates. Until final approval and new network rules are published, today’s rules still apply. We will update this page when they change.

Questions

Surcharging FAQ

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